AI-Powered Automation & Integrations
Transform your business operations with intelligent automation that reduces costs, increases efficiency, and delivers exceptional customer experiences.
ROI on Automation Investment
Time Saved on Manual Tasks
Faster Customer Response Times
The Choren Advantage for Digital Marketing
Custom-Built Solutions
We don't provide generic, one-size-fits-all automation. Every solution we create is custom-designed for your unique business processes, systems, and goals. Our approach ensures you get exactly what you need—nothing more, nothing less—for maximum ROI and operational impact.
Effortless Integration
Our solutions work seamlessly with your existing technology stack. Whether you're using CRMs, ERPs, marketing platforms, or proprietary systems, we create smooth connections that eliminate data silos and create a unified operational ecosystem with minimal disruption to your business.
Future-Ready Design
Technology evolves rapidly, and your automation solutions should keep pace. We build with scalability and adaptability in mind, ensuring your systems can grow with your business and incorporate new technologies as they emerge, protecting your long-term investment.
Workflow Automation
Eliminate repetitive manual tasks and streamline operations with intelligent workflow automation that saves time, reduces errors, and allows your team to focus on high-value activities that drive business growth.
According to McKinsey, businesses can automate 45% of paid activities across all industries, saving over $2 trillion in annual wages. Our custom workflow solutions help you identify and automate these processes for maximum efficiency and ROI.
AI Chat Agent
Provide instant, 24/7 customer support and engagement with intelligent AI chat agents that understand natural language, answer questions, resolve issues, and qualify leads—all without human intervention.
Research shows that 69% of consumers prefer chatbots for quick interactions with businesses, and companies implementing AI chatbots see customer service costs reduced by up to 30%. Our AI Chat Agents deliver these benefits while maintaining a personalized, on-brand experience.
AI Voice Agent
Transform your phone-based customer interactions with intelligent voice agents that sound natural, understand speech, and handle calls with human-like conversation—reducing wait times and providing consistent service at scale.
Studies show businesses implementing AI voice agents experience up to 65% reduction in call handling times and 60% lower cost per interaction compared to traditional call centers, while maintaining or improving customer satisfaction scores.
Professional journey
Our Implementation Process
We follow a proven methodology to ensure your automation solutions are delivered on time, within budget, and exceed expectations.
Discovery & Analysis
We begin by thoroughly understanding your business operations, challenges, and goals. Our team analyzes current processes, systems, and pain points to identify the highest-impact automation opportunities.
Step 1
Strategy & Solution Design
Based on our findings, we create a comprehensive automation strategy with detailed solution designs, expected outcomes, implementation requirements, and ROI projections tailored to your specific business needs.
Step 2
Development & Configuration
Our technical team builds your custom automation solutions, configuring workflows, integrations, and AI systems according to the approved design specifications, with regular check-ins to ensure alignment.
Step 3
Testing & Optimization
We rigorously test all aspects of your automation solutions, refining and optimizing performance based on real-world scenarios to ensure reliability, accuracy, and seamless operation before full deployment.
Step 4
Launch & Continuous Improvement
After successful implementation, we provide comprehensive training, documentation, and ongoing support. We monitor performance metrics and make data-driven refinements to maximize your automation ROI over time.
Step 5
FAQ
Got questions?
We have answers
We understand you might have queries. Here are some common ones we've addressed for you.
Implementation timelines vary based on the complexity of your processes and systems. Simple workflow automations can be deployed in 2-4 weeks, while more complex AI integrations typically take 4-8 weeks. During our initial consultation, we'll provide a detailed timeline specific to your project requirements.
We use an agile implementation approach, allowing you to start seeing benefits from simpler automations while more complex components are being developed. This ensures you begin realizing ROI as quickly as possible while building toward comprehensive automation capabilities.
Automation is about augmenting your team, not replacing them. The most successful implementations free employees from repetitive, low-value tasks so they can focus on strategic, creative, and relationship-building activities that drive business growth and require human judgment.
Our clients typically find that automation leads to role evolution rather than elimination. Employees become more productive and engaged when they can concentrate on meaningful work instead of manual processes. We work with you to plan this transition and ensure your team embraces automation as a positive enhancement to their work experience.
We take a comprehensive approach to ensuring your AI agents authentically represent your brand. This begins with a thorough brand personality assessment, where we document your voice, tone, values, and communication style. We then train your AI agents using your specific content, guidelines, and examples.
Before deployment, we conduct extensive testing with various scenarios to verify brand alignment. After launch, we implement continuous learning mechanisms that allow your AI agents to improve based on real interactions and feedback. You'll also have access to a control panel where you can make adjustments to responses and behaviors as needed.
Yes, our automation and AI solutions are designed to integrate seamlessly with virtually any existing business system. We have extensive experience connecting with popular platforms including Salesforce, HubSpot, Microsoft Dynamics, SAP, QuickBooks, Shopify, and hundreds of others through their APIs.
For legacy or custom systems without standard integrations, we develop custom connectors that enable smooth data flow and functionality. During our discovery phase, we'll assess your current technology stack and develop an integration strategy that ensures all your systems work together harmoniously with your new automation solutions.
We establish clear, measurable KPIs at the beginning of each project based on your specific business objectives. Common metrics include time saved, error reduction, processing volume, response times, conversion rates, customer satisfaction scores, and direct cost savings.
We implement comprehensive analytics dashboards that track these metrics in real-time, providing transparent visibility into your automation ROI. Our team conducts regular performance reviews to identify optimization opportunities and ensure your solutions continue to deliver maximum value as your business evolves.
We offer various levels of ongoing support based on your needs. All clients receive access to our help desk for issue resolution, as well as regular maintenance and security updates. For more comprehensive support, we offer managed service plans that include proactive monitoring, regular optimization, training, and strategic consulting.
Many clients choose our growth partnership model, where we continuously work with you to identify new automation opportunities, enhance existing solutions, and ensure your automation ecosystem evolves alongside your business. We become an extension of your team, providing both technical expertise and strategic guidance.
Security is built into every aspect of our solutions. We implement industry-leading encryption for data at rest and in transit, role-based access controls, secure API integrations, and regular security audits. Our development processes follow security-by-design principles, and all solutions are thoroughly tested for vulnerabilities before deployment.
For clients in regulated industries, we ensure compliance with relevant standards including HIPAA, GDPR, PCI DSS, and others. We can also adapt to your specific security requirements and integrate with your existing security infrastructure. Our team stays current with emerging threats and best practices to keep your automation systems and data protected.
Talk to Our
Ai Employee
Go ahead
Choosing CCG will be the best decision for my business. Our expertise, professionalism, and dedication exceeded your expectations.
Simon Choren
Founder